About the job

Position Summary

Samsung is currently seek a Director, Head of Design (UI/UX) who shares our "Innovation through Passion" philosophy and thrive in a fast-pace, cross team, results-driven environment, with focus on highly visible, challenging, and cross discipline projects. The Head of Design is a champion for the consumer, establishing and driving the overall strategy for the user experience and visual design of our eCommerce site and apps.

Role and Responsibilities

Responsibilities:

• Key: Hands-on deliver next gen. mobile shopping experiences, innovative designs and lead by example.
• Collaboratively work with cross-functional groups and external partners to deliver clear direction, specifications, and documentation on how to execute that strategy on projects while meeting project deadlines, and confirms that the quality of projects meet the original UI/UX requirements.
• Recruit and develop world-class talent, by coaching, managing, mentoring, and promoting the work of multi-discipline User Experience associates on his/her team.
• Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a User Experience (UX) team should collaborate cross-functionally for maximum effectiveness delivering solutions for the platform.
• Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other teams.
• Develop new approaches to User Experience design based on industry best practices, including Agile development methodologies, and ensure updated communication is readily available to meet the launch demands of projects.
• Work closely with Product, Engineering and Design Leadership to create and align a product strategy that supports our Consumer’s needs, and delivers on the value of the brand and business goals
• Orchestrate and help deliver superior, superbly crafted product experiences at scale
• Set and achieve world-class design standards and associated business results
• Oversee and guide rapid, iterative conceptual design for mobile apps
• Conduct regular design reviews, elevating designs to world-class standards
• Participate in all stages of the product design and development lifecycle, including generative research, conception and definition, prototyping, UI design, and testing.
• Define, share and communicate design and product artifacts to ensure product excellence, leading and shaping the team and deliverables
• Maintain an understanding of digital trends and practices with the goal of establishing a strong design culture.

Skills and Qualifications

Requirements:

• 10+ years’ experience with a minimum of 5+ years in User Experience Design or User Interface Design Management.
• Senior leadership acumen with experience directing teams of 10+.
• Strong experience in eCommerce environments and driving User Experience as an advocate for the organization in senior leadership.
• MUST ENCLOSE PORTFOLIO PASSWORD
• A Must: Strong portfolio and/or hands-on experience on mobile designs for Android and iOS apps experiences.
• Experience strategizing, establishing, leading, and inspiring highly talented and productive user experience teams.
• Executive presence with a smooth, dynamic presentation style.
• Demonstrated ability to drive designs that achieve business results.
• Passion and experience working with engineering, product and marketing teams.
• Extensive experience in interface design, research, and new product development utilizing Lean UX methods.
• Knowledge of current UX Design strategies and trends across web and mobile platforms.
• Deep understanding of Web 3.0, 2.0 and mobile technologies, CSS3, HTML5, and responsive web design.
• Establishment and measurement of customer facing metrics such as competitive analysis, product satisfaction, NPS, usability efficiency, and ease of use

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.